What you will do:
Handle inbound calls, chats, and emails from consumers and partners, mostly related to after-sales
Support inquiries regarding orders, product details, invoicing, and complaints
Provide assistance on delivery status, lost items, payment issues, warranty and repairs, and reseller/merchant concerns
Become cross-skilled across all communication channels
What you will bring:
Fluency in Dutch
Intermediate English
Great communication skills
Prior customer support experience would be an advantage
Strong troubleshooting skills
What We Offer:
Relocation support: Flights, accommodation & housing assistance, all at no cost to you
Competitive monthly salary + 2 extra salaries per year.
Health care benefits and numerous other discounts.
Full training by certified instructors on products and customer service techniques.
Professional growth and development opportunities.
Special events, community involvement, and social responsibility initiatives.
Free online Greek language courses.
State-of-the-art premises, providing a great working environment with relaxing break areas.
