Your responsibilities:
Be the primary point of contact for customer requests, representing JTI, one of the world’s most esteemed companies in the tobacco industry.
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience.
Respond to inquiries about JTI’s products.
Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner.
What you will bring:
Fluency in Portuguese – both in written and spoken language
Intermediate English
Work experience as a customer support/customer care representative will be considered an plus
Highly developed communication skills
A genuine problem-solving mentality and a deep sense of ownership
Tech savviness and learning agility
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(all at no cost to you)
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Fully remunerated training by certified instructors
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
