DUTIES AND RESPONSIBILITIES:
Provide ongoing guidance and support to team members to foster both personal and professional growth.
Oversee team operations in compliance with company policies, handling tasks such as attendance tracking and addressing performance issues.
Foster a collaborative work environment by encouraging open communication and facilitating regular team interactions.
Identify and address individual and team learning needs, coordinating with relevant departments to support growth.
Contribute to the achievement of organizational goals by supporting effective training and development initiatives.
Ensure services are delivered consistently in line with company values, policies, procedures, and performance indicators.
REQUIREMENTS:
Native or fluent in Portuguese (C1 level), with strong proficiency in both written and spoken communication. As well as proficiency in English (at least B2).
A minimum of 1 year in a similar position or relevant role.
Relevant academic qualifications in a management-related field is desirable.
Prior experience in a related industry is a plus.
Proficient in using productivity software (e.g., Microsoft Office or similar).
Strong communication and interpersonal skills.
Conflict resolution and problem-solving abilities.
Leadership and team development capabilities.
Ability to thrive in a fast-paced environment.
Excellent time management skills.
Willingness to work on a flexible schedule, including shifts.
BENEFITS:
Excellent remuneration package based on experience, skills, and performance
Be part of a dynamic international team with a positive and friendly atmosphere
Guidance and tools to reach career potential
Performance bonuses
Private health insurance
Free gym membership