DUTIES AND RESPONSIBILITIES:
Provide effective coaching, guidance, and mentoring to team members.
Manage staff in accordance with company policies and procedures, including supervision, attendance, and performance management.
Foster strong team collaboration through clear communication and regular meetings.
Identify learning and development needs, coordinating with internal L&D teams to meet these goals.
Contribute to organizational targets through continuous improvement and staff development initiatives.
Ensure all services are delivered in line with company values, policies, and performance standards.
REQUIREMENTS:
Fluent at native level in Spanish (C1), advanced English proficiency with strong proficiency in both written and spoken communication.
Minimum 1 year of experience in a similar managerial or supervisory role.
Academic qualification in Management is an advantage.
Previous experience in the iGaming or Live Casino industry is a plus.
Strong PC skills, particularly in Office 365.
Excellent communication, interpersonal, and leadership skills.
Ability to perform effectively in a fast-paced environment.
Strong time management and conflict resolution abilities.
Availability to work in shifts.
BENEFITS:
Competitive salary package.
Access to the Learning Hub for personalized, gamified learning and career growth.
International and dynamic work environment.
Opportunities for career progression within the online casino industry.
And much more.