RESPONSIBILITIES:
Provide first-line support for internal systems, tools, and digital platforms
Troubleshoot technical issues and escalate to external IT providers where required
Set up and manage user accounts, access permissions, and onboarding/offboarding processes
Maintain and update CRM systems and internal databases, ensuring data accuracy
Generate reports and assist with data tracking and system monitoring
Support the implementation of new tools, systems, and process improvements
Create and maintain system documentation, user guides, and process workflows
Ensure structured digital filing and organised information management
Coordinate meetings, calendars, and scheduling as required
Prepare reports, presentations, and internal documentation
Support internal communications and workflow coordination
Maintain organised administrative records
Provide day-to-day administrative support to leadership and operations.
REQUIREMENTS:
Native or fluent in Thai and English (C1 level), with strong proficiency in both written and spoken communication
Bachelor’s degree in any field
Educational background or prior experience in the IT or financial industry.
Previous experience in a technical support, systems administration, or operations support role
Strong technical aptitude and confidence working with digital systems and platforms
Experience using CRM systems and Microsoft Office (strong Excel skills preferred)
Excellent organisational skills with strong attention to detail
Ability to troubleshoot issues and think logically
Strong written and verbal communication skills
Ability to manage multiple tasks and priorities effectively
Proactive, reliable, and able to work independently.
OFFER:
Competitive remuneration
Exposure to executive-level operations and decision-making.
Opportunity to develop cross-functional and technical coordination skills.
Dynamic role combining administrative, operational, and technical responsibilities.
Professional working environment with learning and growth opportunities.